JALSKY
JAL Group Corporate Policy
& Management Vision
JAL Group Corporate Policy
THE JAL GROUP WILL: Pursue the material and intellectual growth of all our employees;
- Deliver unparalleled service to our customers;
- and increase corporate value and contribute
to the betterment of society.
Safety Charter
Safety: The protection of lives. This is the commitment and basic foundation of business continuity for the JAL Group.
We take to heart our mission and responsibility as safety professionals to ensure a safe operation on every flight with the best of our knowledge, skills, and abilities.
To accomplish this, we will act according to the following principles:
- Stop immediately when safety concern arises.
- Comply with rules and strictly follow standard operating procedures.
- Always check and confirm; never rely on assumptions.
- Promptly communicate information without omission to ensure safety.
- Deal with problems quickly and appropriately without underestimation.
JAL Philosophy
The JAL philosophy expresses a mindset, a set of values, and an attitude that everyone working on JAL services and products should have in common.
This makes it possible for all of our employees to stand together behind our judgments and actions as we work together to provide unparalleled service to our customers.
We will do everything we can to contribute to the betterment of society by increasing our corporate value.
JAL Vision 2030
The JAL Group aims to become the world's most preferred and valued airline group by implementing JAL Vision 2030, which focuses on "creating a safe and secure society" and "building a sustainable future."
Three Core Safety Initiatives
- Thorough Safety and Security
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- Promote the creation of a safety-first environment and foster a culture of preventing unsafe events before they occur by ensuring compliance with basic procedures and proactive hazard detection
- Further foster a culture of active reporting and recognition, promoting safety proactively by applying lessons learned from positive actions
- Enhancing Talent and Training
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- Promote the emotional safety and security of all employees, working to create an environment where employees can continue to work
- Strengthen a culture of warm, mutual cooperation, supporting individuals demonstrating their strengths and taking on challenges
- Promote DEI, increasing opportunities for diverse talent to thrive
- Sustainability
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- Actively participate in local community activities, increasing overall relationships and connections and striving to be cherished by the community
- Prepare for strong nearby earthquakes and accidents by implementing a risk management cycle and working to improve daily risk awareness
- Reduce CO2 emissions and strive for the 3Rs (Reduce, Reuse, Recycle)
JAL SKY Management Targets
To raise our spirits, come together,
and become the greatest team,
offering unparalleled service to our customers
1Seeking the world’s best quality
2Seeking profitability (efficiency)
3Training and developing talent to support airport operations
